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Skipping and crashing on a CD-i game with no visible scratches or scuffs?

>> Tuesday, December 30, 2008

A question: "I have a pristine-looking copy of The 7th Guest, the rerelease version in a standard jewelcase. Not a single scratch or speck on the disc. The music will occasionally start skipping throughout the game, and EVERY time you enter the coffin room after completing the basement maze, the game will crash. I've heard about the initial release being incompatible with certain cd-i players, but nothing about the rerelease. I have two other cd-i games, Apprentice and Litil Divil, and both run without any problems at all. This is on a Philips cd-i 370 (portable system w/ integrated digital video card). Is this an issue of incompatibility, a defective copy, a problem with my system, or what?"

Windowskiller knows this problem, which more or less only affects FMV games and audio/video CDs (more general: everything that constantly streams data from the disc). However, I only experienced it on CDM12-equipped CD-i 210s. It's cause by the grease drying out, so that the laser can no longer move fluidly and often lose tracking. Re-grease will fix it. Owning a 370 myself, I can tell you that this won't be an easy task, though. You could permanently damage the system, unfortunately. But the hard part here is that unlike with the VCR-sized CD-i players, everything in the 370 is tightly packed and you have to remove the pcb in order to remove the drive mechanism. The rest is not that hard. Remove the cover from the drive mechanism, clean the steel rail on which the laser moves, and re-grease it. Just don't touch the lens, nor apply any force to the moving parts. As for the Timekeeper battery, if that would be the problem, on the bottom of the CD-i 370 you'll find a small hatch that you can open. Behind it you'll find the battery. Replacing it couldn't be easier. If the grease has dried out, there will be places on the rail that are hard to pass for the laser. So it is very possible that this causes a crash always at the same point in the game.

But if you're unsure, you can test it easily. Insert an audio CD that has absolutely no scratches and let it play from the beginning to the end (it should be close to 74 min., no single or maxi, those are to short). If your problem is caused by dried-out grease, you'll get clicks and jumps while the audio plays. Even better would be a video CD, as that would simply freeze as soon as the laser lose tracking.

3 reacties:

schendstok January 1, 2009 at 1:23 PM  

What kind of grease did you use?

The Philips-made players use three different kinds of laser units, a CDM-9, a CDM-12.4 and the CDM-12.1 laser units.
These unit are NOT interchangable and NOT compatible with each other. (the connector just doesn't fit on the wrong type of player).

The cdm-12.4 is by FAR the most problematic. It is used inside the FW380i, CDI-210/40 and the CDI-220/60 revisions of the players. the majority of the players that I encountered with this laser pickup had very severe skipping and disc read problems. I tried to fix them by the "re-greasing" method, but it didn't do much good on these units. I think there is a much bigger problem with these 12.4 laser units (design/production problem).
But if you can tell me what kind of grease you used, I could try that.
Both the CDM-9 and CDM-12.1 are much more reliable. I believe that the later versions of the Philips laser mechanisms: VAM1201 and VAM1202 are compatible with the CDM-12.1. They are used in a LOT of (cheap) devices, and replacements can be bought on a lot of different sites and probably also on ebay.

The CDM-9 uses a rotating arm, so it should not have the same problems with hardening of grease.

The CDI-370 and goldstar equivalent is made by LG and doesn't use Philips laser mechanisms. (I believe it uses a Sony KSS series laser pickup, but I'm not 100% sure).
You may be able to fix it by greasing the rails, but if that doesn't solve the problem you could try and look for a replacement part.
Another repair method that is often suggested is adjusting the laser (mostly by people who tried to fix defective Playstations). But adjusting settings on the laser requires advanced equipment to do it properly, so I would not recommend that! Replacing laser units is very easy, not that expensive, and will solve must problems.

Anonymous,  October 6, 2009 at 8:19 AM  

I have a Model 370 and the 7th Guest crashes at the same exact point when the caskets appear. This is not due to the laser. It is a manufactuers defect in the Digital Video Board. You can find a similar problem with the Model 220/97c playing The 7th Guest. Any DVC made in 1997 and after will not allow you to do the "Pie Puzzle". It just hangs. If you use and older 9956 cartridge you are good to go.

Bas October 11, 2009 at 11:37 AM  

Actually, it is not a manufacturing error but due to a software error written in the original code of The 7th Guest CD-i game. Philips patched the game in 1995 and republished it, so you should hunt down the new version which will play fine on your CD-i player! Before I posted more info on how to find the differences between the two versions, search the site (I'm lazy!)

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Games 0-F

3rd Degree - PF Magic
7th Guest, The - Philips Freeland Studios
Accelerator - SPC/Vision
Adventure of the Space Ship Beagle, The - Denshi Media Services
Affaire Morlov, L' - Titus
Alfapet - Adatek
Alice in Wonderland - Spinnaker
Alien Gate - SPC Vision
Alien Odyssee - Argonaut
Aliens Interactive CD-i - Dark Vision Interactive
Ange et le Demon, L' - Smart Move
Apprentice, The - SPC Vision
Apprentice 2, The - Marvin's Revenge - SPC Vision
Arcade Classics - Philips ADS / Namco
Asterix - Caesar’s Challenge - Infogrames
Atlantis - The Last Resort - PRL Redhill (Philips ADS)
Axis and Allies - CapDisc
Backgammon - CapDisc
Battle Chess - Accent Media (for Interplay)
Battleship - CapDisc
Big Bang Show - Infogrames
BMP Puzzle - Circle (for ZYX)
Brain Dead 13 - Readysoft
Burn:Cycle - Trip Media
Caesar's World of Boxing - Philips POV
Caesar's World of Gambling - CD-I Systems
Cartoon Academy - Bits Corporation
CD-i mit der Maus - SPC Vision
CD Shoot - Eaglevision Interactive Productions
Change Angels Kick-off - HMO
Chaos Control - Infogrames
Christmas Country - Creative Media
Christmas Country - The Lost Levels - Creative Media
Christmas Crisis - DIMA
Clue - 3T Productions
Clue 2 - The mysteries continue - 3T Productions
Connect Four - CapDisc
Creature Shock - Argonaut (for Virgin)
Crime Patrol - CapDisc
Crow, The - Philips POV
Cyber Soldier Sharaku - Japan Interactive media
Dame was Loaded, The - Beam Software
Dark Castle - Philips POV
Dead End - Cryo
Defender of the Crown - Philips POV
Deja Vu - Icom Simulations
Deja Vu 2: Lost in Las Vegas - Icom Simulations
Demolition Man - Virgin Interactive Entertainment
Demon Driver - Haiku Studios
Discworld - Teeny Weeny Games
Dimo's Quest - SPC Vision
Domino - Wigant Interactive Media
Down in the Dumps - Haiku Studios
Dragon's Lair - Superclub / INTL CDI
Dragon's Lair 2- Time Warp - Superclub / INTL CDI
Drug wars - Crime Patrol II - CapDisc
Dungeons & Dragons - PF Magic
Earth Command - Visionary Media
Effacer - CapDisc
Escape from Cybercity - Fathom Pictures
Evidence - Microids
Falco & Donjon & The Sword of Inoxybur - BMi / Zephyr Studio
Family Games I - DIMA
Family Games II - Junk Food Jive - DIMA
Felix the Cat - Philips Sidewalk Studio
Flashback - Delphine/Tiertex (for US Gold)
Flinstones Wacky Inventions - Philips Funhouse
Fort Boyard: The Challenge - Microids
Frog Feast - Rastersoft

CD-i Games Index G-M

Go - CapDisc
Golden Oldies - SPC Vision
Golden Oldies II - SPC Vision
Golgo 13 - Japan Interactive Media
Great day at the races, A - CD-I Racing, Dove Films, Total Vision
Guignols de l'Info, Les - Canal+ Multimedia / INTL CDI
Heart of Darkness - Amazing Studio (for Virgin)
Hitchhiker's Guide to the Galaxy, The - Philips Kaleidoscope
Holland Casino CD-i - HMO
Hotel Mario - Philips Fantasy Factory
Inca - Coktel Vision
Inca 2 - Coktel Vision
International Tennis Open - Infogrames
Jack Sprite vs. The Crimson Ghost - PF Magic
Jeopardy - Accent Media
Jigsaw - Novalogic
Joe Guard - DIMA
John Dark: Psychic Eye - CapDisc
Joker's Wild!, The - Accent Media
Joker's Wild Jr., The - Accent Media
Kether - Infogrames
Kingdom - The far reaches - CapDisc
Kingdom 2 - Shadoan - CapDisc
Labyrinth of Crete - Philips Funhouse
Laser Lords - Spinnaker
Last Bounty Hunter, The - CapDisc
Legend of the Fort - Microids
Lemmings - DMA Design / Psygnosis
Lettergreep - Wigant Interactive Media
Lingo - SPC Vision
Link - The faces of evil - Animation Magic
Lion King, The - Virgin Interactive Entertainment
Litil Divil - Gremlin Graphics
Litil Divil 2: Limbo Years - Gremlin Graphics
Lords of the rising sun - Philips POV
Lost Eden - Cryo (for Virgin)
Lost Ride, The - Formula (Lost Boys)
Lucky Luke - The video game - SPC Vision
Mad Dog McCree - CapDisc
Mad Dog McCree II: The lost gold - CapDisc
Magic Eraser - Circle (for ZYX)
Mah-Jong - Japan Interactive Media
Making the Grade - 3T Productions
Man Before Man - Cryo
Marco Polo - Infogrames
Mario Takes America - CIGAM
Master Labyrinth - AVM AG/HQ
Mega Maze - CapDisc
Memory Works, The - Compact Disc Incorporated
Merlin's Apprentice - Philips Funhouse
Microcosm - Philips Freeland Studios
Micro Machines - Codemasters
Monty Python's Invasion from the Planet Skyron - Daedalus CD-i Productions
Mutant Rampage - Body Slam - Animation Magic
Myst - Sunsoft (for Cyan)
Mystic Midway - Rest in pieces - Philips POV
Mystic Midway 2 - Phantom Express - Philips POV

Compact Disc Interactive

Compact Disc Interactive

Games N-Z

Name that tune - Philips Fantasy Factory
New Day - Bits Corporation
NFL Hall of Fame Football - Philips POV
Othello - HMO
Pac Panic - Philips ADS / Namco
Palm Springs Open - ABC Sports / Fathom Pictures
Pool - SPC Vision
Pinball - CapDisc
Plunderball - ISG Productions
Power Hitter - ABC Sports / Fathom Pictures
Power Match - Two's Company
Pursue - BEPL
Pyramid Adventures - Compact Disc Incorporated
RAMRaid - PRL Redhill
Return To Cybercity - Fathom Pictures
Riddle of the Maze, The - Fathom Pictures
Riqa - Bits Corporation
Rise of the Robots - Mirage Technologies
Sargon Chess - Spinnaker
Scotland Yard Interactive - AVM AG/HQ
Secret Mission - Microids
Secret Name of Ra, The
Shaolin's Road - Infogrames
Skate Dude - Viridis
Smurfen, De - De Telesmurf - Infogrames
Solar Crusade - Infogrames
Solitaire - BEPL
Space Ace - Superclub / INTL CDI
Space Ranger - Studio Interactive
Special Operations Squadron - SPC Vision
Sport Freaks - SPC Vision
Star Trek - Philips POV
Star Wars: Rebel Assault - LucasArts
Steel Machine - SPC Vision
Striker Pro - Rage
Strip Poker Live - Greenpig Production
Strip Poker Pro - Interactive Pictures
Super Fighter - The Super Fighter Team / C&E
Super Mario's Wacky Worlds - NovaLogic
Surf City - Philips Sidewalk Studios
Tangram - Eaglevision Interactive Productions
Taco's Toyroom Troopers - Creative Media
Tankdoodle - Creative Media
Tetris - Philips POV
Tetsuo Gaiden - Creative Media
Text Tiles
Thieves' World - Electronic Arts
Tic-tac-toe - BEPL
Tox Runner - ISG Productions
Treasures of Oz - Philips Kaleidoscope
Ultra CD-i Soccer - Krisalis
Uncover featuring Tatjana - SPC Vision
Uninvited - Icom Simulations
Video Speedway - ISG Productions
Vinnie the Pinguin - Pandemonium Labs
Voyeur - Philips POV
Voyeur 2 - Philips POV
Whack-a-Bubble - Creative Media
What's it worth - Marshall Cavendish Multimedia / Spice
Who shot Johnny Rock? - CapDisc
Wordplay - BEPL
World Cup Golf - US Gold
Zaak Sam, De - Toneelschool NL
Zelda - The wand of Gamelon - Animation Magic
Zelda's Adventure - Viridis
Zenith - Radarsoft
Zombie Dinos From The Planet Zeltoid - Philips POV

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